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Download the manual for detailed instructions on how to use Buttr.

Troubleshooting

FAQ

Your experience with BUTTR is our top priority. Whether you’re installing for the first time, moving a license, or troubleshooting, we’re here to help. Our goal is to get back to you within 48 hours of any inquiry so you can get back to making music.

Before reaching out, check our most common guides and our user manual. If your question isn't covered by any of our FAQ, we're just an email away.

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Troubleshooting

Installation & System Requirements

My license won't activate

BUTTR isn't showing up in my DAW

My session keeps glitching/lagging

I'm not hearing any sound

My Content Manager keeps crashing

BUTTR is crashing on launch

FAQ

What DAWs does BUTTR work with?

I can't find the progression pre-sets packs.

I have a new update but how do you update the software?

I bought the new packs but i'm not seeing them in my plugin?

Windows is showing plugin not installed after going through installation process?

Does it run on Apple Silicon?

How many computers can I use BUTTR on?

Is BUTTR a subscription?

Can I transfer my license to another user?

Can I use BUTTR offline?

Do you offer discounts?

What payment methods do you accept?